Shipping policy

At Sleep Tight Beds, we are committed to delivering your order safely and efficiently. Please review our shipping policy for important details about processing, delivery, and tracking.

1. Order Processing

  • Orders are processed within 1-3 business days after payment is confirmed.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive an order confirmation email with tracking details once your order has been shipped.

2. Shipping Rates & Delivery Time

  • We offer nationwide shipping with various delivery options at checkout.
  • Estimated delivery times:
    • Standard Shipping: 5-10 business days
    • Expedited Shipping: 2-5 business days (additional charges apply)
  • Delivery times may vary due to factors such as weather, carrier delays, or high demand.

3. Shipping Carriers

  • We partner with reliable carriers to ensure timely and secure delivery of your order.
  • The carrier used for your shipment will depend on your location and selected shipping method.

4. Shipping Restrictions

  • We currently ship within [your country] only. International shipping is not available at this time.
  • We do not ship to P.O. Boxes or APO/FPO addresses.

5. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your order through the carrier's website for real-time updates.

6. Lost, Stolen, or Damaged Shipments

  • Lost or Stolen Packages: If your tracking shows that your package was delivered but you did not receive it, please check with neighbors or your local carrier. If the issue persists, contact us for assistance.
  • Damaged Shipments: If your order arrives damaged, please contact us within 48 hours with photos of the damage so we can assist with a replacement or refund.

7. Address Changes & Order Modifications

  • Once an order is placed, modifications or address changes may not be possible. Please review your shipping details carefully before confirming your order.

8. Delayed Shipments

  • We strive to meet estimated delivery times, but delays may occur due to unforeseen circumstances. If your order is delayed, we will keep you updated.