Refund policy

At Sleep Tight Beds, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we are here to help.

Returns

• We accept returns within 30 days of delivery.
• Items must be unused, in their original packaging, and in the same condition as received.
• Customized or special-order items are non-refundable unless they arrive damaged or defective.
• Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

Refunds

• Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will be applied to your original payment method within 7-10 business days.

Damaged or Defective Items

• If your order arrives damaged or defective, please contact us within 48 hours of delivery with photos of the issue. We will arrange for a replacement or refund.

Exchanges

• If you need a different item, we recommend placing a new order and returning the original item for a refund.

Cancellations

• Orders can be canceled within 24 hours of purchase for a full refund. After this period, cancellations may not be possible if the order has already been processed.

For any refund or return inquiries, please contact our customer support team. We are happy to assist you!